In today’s episode, Robert Galford and Charles Green chat with Bradley about their latest anniversary edition of the book The Trusted Advisor. Using their model of “the trust equation” they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship.
In The Trusted Advisor, Galford and Green offer “an invaluable road map to all those who seek to develop truly special relationships with their clients” (Carl Stern, CEO, Boston Consulting Group). The authors weave together anecdotes, experience, and examples of both their own and others’ successes and mistakes to great effect. The Trusted Advisor is essential reading for anyone who must advise, negotiate, or manage complex relationships with others.
Get your copy: https://www.amazon.com.au/Trusted-Advisor-20th-Anniversary/dp/1982157100
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Lex is the author of Designed to Scale: How to Structure Your Business for Exponential Growth, Organizational Physics: The Science of Growing a Business, How to Think About Hiring: Play Smarter to Win the Talent Game, and Ready for Enlightenment? An Insider’s Guide to the Biggest Trip of Your Life. In addition, thousands of entrepreneurs and managers visit Lex’s Organizational Physics blog each month for insights into scaling a business and building high-performing teams. You can find all of his writings at https://organizationalphysics.com.
Lex has been a featured or keynote speaker in a variety of high-profile events, including the LinkedIn Inner MBA Program, the Young Presidents Organization (YPO), the Entrepreneur’s Organization (EO) and in multiple countries.
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